Intershop Insights

Intershop Commerce Suit Top Three Finish

Intershop has been recognised for its ability to meet leading-edge market requirements in the newly published ‘Critical Capabilities for Digital Commerce’ by Gartner for its Commerce Suite. The document evaluated 19 vendors’ digital commerce platforms using 14 critical product capabilities and five use cases to assist IT leaders and those responsible for digital commerce in their platform selection. Intershop Commerce Suite was ranked number three for all use cases.

Gartner’s assessment of a platform’s critical capabilities and scoring was based on weighted averages from three sources: product capabilities as described by the vendor, Gartner client feedback and vendor reference customers. The Critical Capabilities research focused exclusively on assessing differentiated product and feature functionality. Vendors were evaluated on their products’ ability to provide appropriate functionality in five different, unique use case scenarios:

  • Complex, Diverse and Large Operations
  • Multiple Channels
  • Selling Globally
  • Selling to Consumers
  • Selling to Other Organizations

“Intershop is rated in the top three in all of the use cases. We feel the research clearly shows that our Commerce Suite is a great choice for organizations which want to fully leverage the potential of digital commerce” commented Jochen Wiechen, CEO of Intershop. “We are constantly working to improve and expand our platform to help our customers meet the fast changing demands and challenges of selling in a connected world. We are pleased that Gartner’s report has recognized us for the broad functionality we offer, including the now completely integrated order management capabilities of the Intershop Commerce Suite.”

Gartner evaluated the platforms against the following critical product capabilities:

  • Organization/Brand Complexity
  • Product Diversity
  • Product Management Breadth
  • Commerce Search
  • Multichannel
  • Mobility
  • Localization
  • Consumer Buyer Personalization
  • Corporate Buyer Personalization
  • Master Data Management (MDM)
  • Web Content Management (WCM)
  • Configure Price Quote (CPQ)
  • Order Management/Distributed Order Management (OM/DOM)
  • Payments

Sample Analysis from the Gartner report (2016)

Critical Capabilities Use-Case Graphics

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